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AirCare or get the support you need - we're here to help.

info@aircarers.co.uk

+44 (0) 1920 455608

Customer Support
Need help with something specific? Whether it’s an issue, a query about your service, or something not working quite right, our support team is ready to jump in. Give us a call and we’ll make sure it gets sorted quickly and properly.
Feedback & Suggestions
We’re always looking to improve. If you’ve got feedback, ideas, or suggestions on how we can do better, we’d genuinely love to hear it. Your input helps shape how we evolve and deliver a better experience for everyone.
General Enquiries

For any general questions about AirCare, our services, or how we can support you, reach out to us at info@aircarers.co.ukWhether you're exploring options or need clarification on something specific, our team will get back to you promptly with the answers you need.

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Frequently asked questions

What is AirCare?

AirCare is a home care service built to give families peace of mind and older adults the dignity and support they deserve. Founded by David Hall after his own father’s care journey, AirCare combines compassionate carers with Birdie technology to make care transparent, reliable, and personal.

How can AirCare help my family?

We help by:

Providing trusted carers who support with daily living, companionship, and routines.

Keeping families connected with real-time updates through Birdie’s care platform.

Reducing stress, loneliness, and uncertainty by ensuring your loved one gets consistent, quality care.

Do I need a subscription to access AirCare services?

No, there’s no subscription. Care is flexible - you only pay for the visits and support your family needs. We’ll work with you to build a care plan that fits your budget and schedule.

What kind of care does AirCare provide?

AirCare focuses on non-medical home care and companionship, including:

Personal care (washing, dressing, grooming)

Meal preparation and hydration support

Medication reminders

Light household help (laundry, tidying)

Companionship and social visits

Escorting to appointments, walks, or errands

Is AirCare suitable for all kinds of elder care needs

AirCare is best suited for older adults who need non-medical support -such as help with daily routines, companionship, meal preparation, or light household tasks.

We do not provide specialist dementia care, medical care, or nursing services. If your loved one is living with dementia or has complex medical needs, we recommend seeking a provider that specialises in those areas.

Our role is to support independence and wellbeing for seniors who simply need an extra helping hand day-to-day.